Privacy Policy
Effective Date: 05/01/2026
Practice Name: Addison Family Medicine, LTD, DBA Prime Care Family Physicians
Phone: 773-625-1900
Email: administrator@addisonfamilymedicine.org
1. Introduction
Addison Family Medicine, LTD, DBA Prime Care Family Physicians is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our services.
We may update this policy from time to time by revising this page. Please check periodically to ensure you are satisfied with any changes.
We comply with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), and protect your Protected Health Information (PHI) in accordance with these regulations.
2. Information We Collect
We may collect the following information:
Name and job title
Contact information (email address, phone number, mailing address)
Demographic information (such as postcode, preferences, and interests)
Health and insurance information necessary for treatment
Appointment details and service history
Other information relevant to surveys, promotions, or offers
3. How We Use Your Information
We use your information for the following purposes:
To provide healthcare services and treatment
To manage appointments and patient records
Internal record keeping
To improve our services and website experience
To process billing and insurance claims
To communicate with you (appointment reminders, updates, etc.)
For marketing, promotions, or market research (with your consent)
To comply with legal and regulatory requirements
4. SMS Messaging & Mobile Information
If you opt in to SMS communications, we may send:
Appointment reminders
Scheduling updates
Limited appointment-related information
Review requests
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out or HELP for assistance.
Important: Your mobile phone number and SMS consent will NOT be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.
5. Information Sharing
We do not sell your personal information.
We may share your information only:
With trusted third-party partners who assist in healthcare operations
For billing, insurance, or administrative purposes
When required by law or regulatory authorities
6. Data Protection & Security
We are committed to ensuring your information is secure. We implement appropriate:
Physical safeguards
Electronic protections
Administrative procedures
to prevent unauthorized access, disclosure, or misuse of your information.
7. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
Analyze website traffic
Understand user behavior
Customize website content based on your preferences
You can choose to accept or decline cookies through your browser settings. Declining cookies may affect website functionality.
8. Links to Other Websites
Our website may contain links to external websites. Once you leave our site, we are not responsible for the protection or privacy of any information you provide on those sites. Please review their privacy policies separately.
9. Controlling Your Personal Information
You may choose to restrict the use of your personal information by:
Opting out of marketing communications when filling out forms
Contacting us to withdraw consent at any time
We will not sell, distribute, or lease your personal information without your permission unless required by law.
10. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent for marketing or SMS communications
Requests may be subject to applicable legal requirements and fees where permitted by law.
11. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact us:
Phone: 773-625-1900
Email: administrator@addisonfamilymedicine.org
Address: 7400 W Addison St. Chicago, IL 60634